Dr. Henry Svec is a registered psychologist who supervises staff together with other psychologists at the Dr. Svec Clinics. Therapists, other than social workers (who are registered with their own college), work under the direct supervision of a psychologist.

Treatment sessions, contact notes, assessments, and reports are reviewed by a supervising psychologist. Our staff's qualifications and training are listed in the waiting area of our offices and will be provided to you at the time of booking. If you are working with a therapist or psychological assistant, you may ask our front desk to schedule an appointment with their supervising psychologist.

Web counselling sessions will primarily be conduced by video conferencing. Telephone counselling will be available as a backup in the event of any disruption in regular service. For therapy sessions provided in person, please go to our "Intake Adult" form.

The number of sessions required will depend on progress within treatment. It is understood that all information discussed within therapy will be kept confidential, unless circumvented by legal authority, expressed written consent of the patient, or where harm to others or the patient may result when information is not disclosed to a third party.

By scheduling an appointment for web counselling, I acknowledge the following:

I have no current plan to harm myself or someone else.

I am at least 18 years of age.

Therapy may cause emotional upset. If I become a threat to myself or others, I agree to contact my local Emergency Services immediately.

I will conduct my portion of the videoconference in a private setting where my discussion of confidential information will not be heard by others.

I understand that in the event of any imminent threat to myself or someone else, my therapist will take action by contacting emergency services to prevent the risk of serious harm.

Payment of Fees
Payment is required for each session without exception. For those with insurance coverage, the receipt issued after payment should be sent to your insurance company to receive reimbursement for your claim. The fee charged for each 45 minute session with each associate ranges from $175.00 to $205.00. The student fee is $125.00. Phone consultations are charged at the same rate as videoconference. Reports and letters are charged at a rate of $30 per page. Fees for other services will be provided as scheduled. All overdue accounts are subject to a fee of 2% per month on any unpaid balance.

Missed Appointments - we must be given 24 hours notice of cancellation or a full fee will be charged. Any unpaid portion is subject to a charge of 2% per month.

When payment is not made, this office may utilize legal means to collect overdue accounts. It is your responsibility to gather information regarding insurance reimbursement for therapy. The office personnel will assist in the completion of forms if needed. However, the final responsibility of ensuring completion of such documentation and securing of funds rests with you.

Personal Health Information Protection Act (PHIPA)
For the purposes of this Act, Dr. Henry Svec is both the health information custodian and the PHIPA Information Officer. You may contact Dr. Svec directly by telephone (519.351.5518) or by asking the front desk staff at any of our offices.